Equity Solar Broker's; privacy policy

Effective Date: 1st June 2024

1. Introduction

Welcome to Equity Solar Brokers. Your privacy matters to us. This Privacy Policy outlines how we collect, use, share, and protect your information—and how we help you stay anonymous, if you choose to use our free broker service.

2. Our Promise of Anonymity (If You Engage with Us)

Our mission is to simplify the entire experience of going solar. That’s why we offer a free, no-obligation Solar Broker Service designed to keep you anonymous, except for the site address required to get accurate solar quotes.

You stay anonymous only if you engage with us through one of these options:

1. Book an online or face to face meeting with us by means of the link provided in our emails to you.
2. Follow our instruction to send us a power bill, as it is communicated in multiple emails sent to you within 14 days of your enquiry.
3. Take our call and agree to engage our free Solar-Broker service.

If you opt to engage our service through one of the means above, we’ll never share your name, contact details, or personal info with solar companies—only your system preferences and site address.

You stay in control until you decide which quote (if any) to proceed with.

3. If You Don’t Engage with Our Broker Service

If you submit your information to us, but do not engage our free Solar Broker Service via the three options above, we may share your inquiry (including your contact details) with a small number of trusted solar companies in your area—those we believe will offer you genuine value.

We do this to ensure you’re still connected with quality providers who can help, even if you don’t move forward with our Free Solar Broker service.

We do not sell your data to mass lead aggregators, spammers, or offshore call centres. Only reputable, pre-vetted New Zealand-based solar companies we actively work with and recommend.

4. Information We Collect

We may collect the following:

• Personal Information – e.g., name, phone number, email, and address
• Technical Info – IP address, browser type, device type
• Usage Data – how you interact with our site and tools
• Solar Preferences – e.g., system size, battery interest, budget

5. How We Use Your Information

Depending on how you interact with us, we may use your information to:

• Provide and improve our brokerage service
• Connect you with solar providers (if you opt in or don’t engage with us)
• Analyse website and customer trends
• Send updates, follow-ups, or marketing (with opt-out options)

Comply with legal obligations

 Your Information

We share information in two distinct ways:

• If you use our broker service:
  We only share what’s needed for quote purposes—not your name, phone, or email. Just your site address and project specs.
• If you don’t engage with our service:
  We may provide your full details to a small number of great solar companies who can quote you directly.

We do not share your information with anyone outside the solar industry, or with companies we wouldn’t recommend ourselves.

7. Data Security

We take reasonable measures to safeguard your data. While no system is ever fully secure, we work to protect your info from loss, misuse, or unauthorised access.

8. Your Rights

You can:

• Request access to your personal data
• Ask us to correct or delete it
• Object to certain uses or request we stop contacting you
• Withdraw consent at any time

To make a request, email: rowan@equitysolar.co.nz

9. Cookies & Tracking

We use cookies and tools like Google Analytics to better understand how visitors use our site. You can control cookies through your browser settings.

10. External Links

Our site may link to third-party websites. We’re not responsible for their content or privacy practices.

11. Updates to This Policy

We may update this policy from time to time. When we do, we’ll post the updated version with a revised date. Significant changes may be communicated via email or site notice.

12. Contact Us

Got questions? Want to clarify how your data is being used?

Contact:
Rowan Ellis
✉️ rowan@equitysolar.co.nz

022 497 8343